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Referrals

Referral Loop At End of Visit

Plant the referral ask BEFORE the work is done, not after. Earn 1-2 referrals per won deal.

4 cards · 0 installs by contractors · Curated by Greg / Nuve teardown
Card 1 of 4

Plant the ask at sign

Right after signature: 'most of our work comes from folks like you talking to neighbors. If we knock this out of the park, can I count on you to mention us?' Yes = verbal commitment.
WhyVerbal yes pre-completion creates self-fulfilling prophecy. They will look for reasons to recommend you because they already said yes.
Card 2 of 4

Ask 'who else on the street might be due?'

While packing up after install: 'now that you've seen the work — anyone on the block you'd guess is overdue for the same?'
Why'Who else' beats 'do you know anyone.' Specific scope > general.
Card 3 of 4

Hand them 2 business cards, not 1

Two cards as you leave. Say nothing about why. They will offer the second one.
WhyPhysical asks are stickier than verbal. Two cards = implied 'pass it along' without you saying the words.
Card 4 of 4

Text the review link 4-6 hours after install

Not next day. Not at end of visit. 4-6 hours = sweet spot when they're showing it off to their spouse.
WhyTime-since-completion correlates with review likelihood. 24h = forgot. 1h = dismissed. 4-6h = peak motivation.
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