Side-by-side breakdown so you can see which sequence matches what your team's already running — and where the gaps are.
| Play | Pre-Arrival Trust Stack | Pre-Call Brief Routine | Discovery Quality Gate |
|---|---|---|---|
| Card 1 | Send the bio text 30 min out | Read the booking note out loud once | Always start with 'how long have you been thinking about this?' |
| Card 2 | Walk slow up the driveway | Google the address — 30 seconds | 'What kicked this off?' |
| Card 3 | Acknowledge the dog/kid/holiday-decor by name | Pre-load 2 questions specific to her note | 'Who else needs to weigh in?' |
| Card 4 | Sit at THEIR table, not the spot you'd pick | Take 30 seconds in the truck to NOT be in sales mode | 'When does this need to be done by?' |
| Card 5 | Tell them what's about to happen | Text her you're 5 minutes out | 'What does success look like 6 months after we leave?' |
| Card 6 | Stand up and offer water before sitting | — | Don't walk to the equipment until all 6 answered |